We accept reservations as late as one day prior to check-in.
You need picture identification (passport, alien registration card, etc.) and a verifiable personal seal or signature.
You can pay the rate you were quoted at the time of reservation through a bank transfer or by paying cash in person when you check in.
In principle, no.
However, it is possible for the wife, husband, or friend of a guest to visit the room on weekends during long stays.
Yes, this is fine. However, it is not possible to cancel the contract on the same day you request changes.
There is a phone line in each room. Please pay your telephone bill upon checking out..
Yes, there is. Please inquire about this when you call for reservations since there is a limited number of spaces. There is a separate charge for using a parking space.
Of course there are convenience stores, but there are also supermarkets, restaurants, cleaning shops, 100-yen shops and more within walking distance.
It has a very calm feel to it, and an elementary school, general hospital and a park are nearby which is rare for the Umeda area.
Please don’t worry! There are always staff members on-site. They are familiar with the process and can explain things to you. Feel free to go to them with any questions.
There is no need for you to do any cleaning when you check out. Our employees will clean the room for you after you have left. Please be aware that there are cases where we will ask for a cleaning fee upon checkout depending on the state of the room.
